Data Protection Policy

Hi888's Privacy Policy

Your personal information is completely safe with us. Here is a transparent overview of how hi888 collects, stores, and uses your data.

Last Updated: January 2026
256-bit SSL Encryption
0% Selling Data to Third Parties
24/7 Data Protection Monitoring
GDPR Adherence to International Standards

Summary: hi888 respects your privacy. We never sell your personal information or share it with third parties without your consent. This Privacy Policy outlines what data we collect and why.

1 Introduction & Scope

Hi888 ("we", "us", "our") operates a trusted online betting and gaming platform for members in Bangladesh. This Privacy Policy explains how we handle your information when you use the hi888 website or app.

This Privacy Policy applies to all hi888 services, websites, and mobile applications. By using the platform, you are considered to have accepted this Privacy Policy.

  • This policy is drafted in compliance with GDPR and international data protection standards.
  • All hi888 staff and partners are required to comply with this policy.
  • Members will be notified in advance of any changes to this policy.

2 What Information We Collect

Hi888 collects two types of data — information you provide directly and information collected automatically.

Personal Identification Information

  • Full name, date of birth, and nationality.
  • Email address and mobile number.
  • National ID or passport number (for KYC verification).
  • Current address and postal code.

Financial Information

  • Mobile banking number (Mobile Banking, Nagad, Rocket).
  • Transaction history and amounts.
  • Deposit and withdrawal records.

Automatically Collected Data

  • IP address and device type.
  • Browser information and operating system.
  • Your activity and navigation patterns on the platform.
  • Login time, session duration, and location data.

Note: hi888 only collects data that is necessary for providing services, ensuring security, and meeting legal obligations. No unnecessary data is collected.

3 How We Collect Information

Hi888 collects your information in the following ways:

  • Registration Form: Information you provide when opening an account.
  • KYC Process: Documents submitted during identity verification.
  • Transaction Records: Automatic log of every deposit and withdrawal.
  • Cookies & Tracking: Data collected automatically while browsing the website.
  • Customer Support: Information you provide via support chat or email.
  • Third Parties: Information received from payment processors or identity verification agencies.

4 Purpose of Data Use

Hi888 uses collected data only for specific, legitimate purposes. Details are provided in the table below:

Type of Data Purpose of Use Legal Basis
Identity Information Account Creation & KYC Verification Contract Performance
Contact Information Notifications & Support Legitimate Interest
Financial Information Transaction Processing Contract Performance
Usage Data Security & Fraud Prevention Legitimate Interest
Location Data Geographic Restriction Verification Legal Obligations
Betting History Responsible Gaming Monitoring Legitimate Interest

Marketing: hi888 will never send you promotional messages without your consent. You can opt out of marketing communications during registration or through your account settings.

5 Data Sharing Policy

Hi888 never sells your personal information. However, limited data may be shared in specific circumstances:

  • Payment Processors: Sharing necessary information with Mobile Banking, Nagad, or Rocket to complete transactions.
  • KYC Partner: Data shared with authorized agencies for identity verification.
  • Law Enforcement: Disclosing information under court order or legal obligation.
  • Technology Service Provider: Technology partner for platform operations.
  • Security Analysis: Limited data shared with fraud detection services.

All third-party partners are contractually obligated to comply with hi888's privacy standards and may not use the data they receive for any other purpose.

6 Cookies & Tracking Technologies

Hi888 uses cookies and similar tracking technologies on its website to help improve your platform experience.

Types of Cookies

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To analyze platform usage and improve our services.
  • Security Cookies: For detecting fraudulent activity.

You can disable non-essential cookies at any time through your browser settings, though this may limit the functionality of some features.

7 Data Retention Period

Hi888 does not retain your data longer than necessary. Retention periods vary by data type, as outlined below:

  • Account Information: For the duration the account is active, and 5 years after closure.
  • Financial Transaction Records: Up to 7 years as required by legal obligations.
  • KYC Documents: 5 years after account closure.
  • Betting History: Up to 3 years.
  • Log Files & Session Data: Up to 12 months maximum.

Request for Data Deletion: You may request that your data be deleted at any time. However, certain information may need to be retained for a set period to meet legal obligations.

8 Your Data Rights

As a hi888 member, you have the following rights over your personal data:

  • Access: The right to know what information hi888 holds about you.
  • Correction: The right to correct inaccurate or incomplete information.
  • Deletion: Right to request deletion of your data under specific circumstances.
  • Restriction of Processing: Request to opt out of data use for certain purposes.
  • Portability: The right to receive your data in a structured format.
  • Objection: Right to object to certain types of data processing.
  • Consent Withdrawal: The right to withdraw marketing consent at any time.

To exercise any of these rights, contact the hi888 support team. Requests will be responded to within 30 days of receipt.

9 Children's Privacy

Hi888 is a strictly 18+ platform. We do not knowingly collect any data from minors.

  • Age is verified at the time of registration.
  • Accounts belonging to users under 18 will be closed immediately.
  • Any data found to belong to a minor will be deleted immediately.
  • Parents who have concerns are welcome to contact our support team.

A note for parents: If you suspect your child is using hi888, contact our support team immediately. We will review the account within 24 hours and take the appropriate action.

10 Data Security Measures

Hi888 uses industry-leading technology to keep your data secure:

  • SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
  • Firewall Protection: An advanced network firewall blocks all unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security to protect access to your account.
  • Regular Security Audits: Regular audits conducted by third-party specialists.
  • Data Center Security: Servers secured at both physical and digital levels.
  • Unusual Activity Detection: Our AI-powered system automatically detects suspicious logins and transactions.

Security Breach: In the event of a data breach, hi888 will notify affected members within 72 hours and take immediate protective measures.

11 Policy Change Guidelines

Hi888 may periodically review and update this Privacy Policy. When changes are made:

  • For significant changes, notice will be provided via email or a platform notification.
  • Updated policies take effect from the date of publication.
  • The date of the latest update will always be visible at the top of this page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

12 Contact & Complaints

Contact hi888 for any privacy-related questions, requests, or complaints:

Requests to exercise data protection rights will be processed within 30 days. Complex cases may take up to 90 days, and you will be informed in advance if that applies.

Our Commitment

Why hi888 Trusted to Protect Your Data

We prove it through action, not just words. Learn about the core pillars of hi888's privacy protection.

End-to-End Encryption

Every transaction and piece of personal information you submit is protected by 256-bit SSL encryption — completely unreadable to hackers or third parties.

KYC Identity Verification

Every account at hi888 goes through a rigorous KYC process to ensure that only verified users remain active on the platform.

Your Data Is Never Sold

Hi888 never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Data Minimization

No more data than necessary is collected. hi888 retains only what is strictly required for service delivery and legal compliance.

Regular Security Audits

Independent security experts regularly audit hi888's systems. Any vulnerabilities found are addressed immediately, keeping your data safe at all times.

Your Data, Your Control

You can view, update, or request deletion of your data at any time. You have full control over your privacy.

Your Rights

As a hi888 member Your Rights

Right to Access Data

You can request a copy of the data we hold about you at any time.

Right to Correction

You may request corrections to any inaccurate or outdated information.

Right to Deletion

You may request deletion of your data under certain conditions.

Right to Data Portability

You have the right to download your data in a structured format.

Restriction of Processing

You may request to temporarily restrict data processing in certain cases.

Right to Object

You may object to the use of your data for marketing messages or specific purposes.

Join hi888

On a Safe & Trusted Platform Get Started Now

Your privacy is fully protected at hi888. Register now and enjoy the best online gaming experience in Bangladesh.

SSL Secured
100% Secure
24/7 Support
Mobile Friendly
বাংলা