Hi888's Terms and Conditions

1 General Terms & Introduction

Hi888 is an online betting and gaming platform serving users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between hi888 and its users.

By accessing, registering on, or using any service on the hi888 platform, you confirm that you have read, understood, and agreed to these Terms. hi888 reserves the right to update these Terms at any time, and continued use of the platform after any changes constitutes acceptance of the revised Terms.

These Terms are established in accordance with Bangladesh and international gaming laws. hi888 operates fairly, transparently, and responsibly, with protecting members' interests as our primary goal.

2 Account Register

The following requirements must be met to open an account at hi888:

• Each individual may register only one account.
• All information provided at the time of registration must be complete, truthful, and accurate.
• Documents may be required to complete identity verification.
• Your account password and login credentials must be kept strictly confidential.
• Opening an account under someone else's name or with false information is strictly prohibited.
• Any changes to your account information must be reported to hi888 immediately.

3 Age & Eligibility Requirements

The minimum age to use betting and gaming services at hi888 is 18. Anyone under 18 is strictly prohibited from opening an account or using the platform.

• A national ID or passport may be requested to verify your age during registration.
• Providing false information about your age is a legal offence and will result in immediate account closure.
• Hi888 reserves the right to verify a user's age at any time.
• Citizens of countries where online betting is prohibited are not permitted to use hi888.

4 Deposit & Withdrawal Policy

The following rules apply to all financial transactions at hi888:

Deposit

• The minimum deposit amount is BDT 500.
• Deposits can be made via Mobile Banking, Nagad, and Rocket.
• Deposits are generally credited to your account within 5–15 minutes.
• Deposits must be made only from a mobile banking account registered in your own name.
• Deposits made through third parties are not permitted.

Withdrawal

• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 15–30 minutes.
• Identity verification (KYC) must be completed before making a withdrawal.
• Withdrawals must be made using the same method used for the deposit.
• Hi888 may place a hold on withdrawals in the case of suspicious transactions.

5 Bonus & Promotion Terms

All bonuses and promotional offers at hi888 are subject to specific terms and conditions. Please read them carefully before claiming any bonus.

• The welcome bonus applies only to new members on their first deposit.
• The specified wagering requirement must be met before a bonus can be withdrawn.
• Each bonus has its own expiry date; any unused bonus will be forfeited once it expires.
• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• Bonuses may only be used for betting and cannot be withdrawn directly.
• Limits may apply on bonus claims from the same individual or household.
• Hi888 reserves the right to modify or cancel any bonus or promotion.

6 Betting Rules & Policy

All betting activities on hi888 are governed by the following rules:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Hi888 reserves the right to void odds that were offered incorrectly due to a technical error.
• If a match or event is cancelled, the associated bet will be voided and the stake refunded.
• In live betting, some bets may be rejected due to network delays.
• If suspicious betting patterns are detected, hi888 will investigate and may void the bets if necessary.
• Any bet placed on an event whose outcome was known in advance will be considered void.

Maximum Bet Limit

Hi888 sets maximum bet limits for each market and event. These limits are subject to change and may be adjusted by hi888 at any time. Higher bet limits may apply for VIP members.

7 Prohibited Activities

The following activities are strictly prohibited on hi888 and may result in permanent account closure:

• Creating or operating multiple accounts.
• Bonus abuse or participation in bonus hunting activities.
• Using the platform for money laundering or any illegal financial activity.
• Match fixing or betting using insider information.
• Using software, bots, or automated systems to place bets.
• Attempting to access or hack another member's account.
• Attempting to damage or interfere with hi888's systems or network.

8 Account Suspension & Closure

Hi888 may temporarily or permanently suspend an account under the following circumstances:

• Violation of these Terms.
• If identity verification fails or false information is provided.
• If suspicious betting or financial activity is detected.
• At the direction of a regulatory authority.
• At the member's own request (self-exclusion).

Before closing an account, hi888 will notify the member via email or chat and give them an opportunity to respond. However, immediate action may be taken in cases of serious violations.

9 Privacy & Data Protection

Hi888 places the highest importance on protecting members' personal information. Under our Privacy Policy:

• Your personal information will be used solely to provide hi888's services.
• Your information will not be sold to marketers or third parties.
• All data is protected with SSL encryption.
• Information may be disclosed to authorities when required by legal obligation.

For more details, visit our Privacy Policy Read the page.

10 Responsible Gaming

Hi888 is committed to responsible gaming and ensuring a safe betting experience for all members.

• Members can set their own deposit, bet, and loss limits.
• The self-exclusion option allows you to pause your account for anywhere from 24 hours to permanently.
• Hi888's support team is equipped to provide guidance on gaming addiction.
• Hi888 enforces strict age verification to keep minors away from gaming.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

11 Terms Amendment Policy

Hi888 reserves the right to partially or fully amend these Terms and Conditions at any time. In the event of changes:

• Members will be notified by email or push notification before any significant changes are made.
• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The date of the most recent update will always be shown at the top of this page.

12 Contact & Complaints

If you have any questions or complaints regarding these Terms and Conditions, please contact hi888's support team.

• Live Chat: available directly on the platform, 24/7.
• Email: [email protected] (responses are typically sent within 24 hours).
• After a complaint is submitted, hi888 will investigate and respond within 7 business days.